At Old Stone, we take great pride in delivering your exquisite ceramic tableware with the utmost care.

Shipping Services
• All orders ship via USPS Priority Mail or USPS First-Class Mail
• 100% recyclable packaging – absolutely no plastic materials

Shipping Rates
✓ Free shipping on U.S. mainland orders over $60
✓ Additional fees apply for remote areas (shown at checkout)
✓ International shipping rates calculated by destination

Delivery Timeline
⏳ Order processing: 2-5 business days (excluding weekends/holidays)
📦 Transit time: 4-11 business days (may be longer for remote areas)

Breakage Protection
If your item arrives damaged:

  1. Keep all original packaging
  2. Take clear photos of the product and packaging
  3. Email us at [email protected] within 48 hours of delivery
    We’ll promptly arrange replacements or refunds

Important Notes
• We recommend recording your unboxing for documentation
• All ceramics are professionally packed with shock-absorbent materials
• Delivery estimates may vary due to weather/holidays

Old Stone reserves the right to modify this policy as needed.